DialNexa privacy & data

Data about our customers' own callers and leads is processed on the customer's behalf and according to their instructions.

We may collect contact details such as your name, email address, phone number, company name

technical and usage information such as IP address, browser type, device information, referral source, page activity, and interaction data

Call records: the phone numbers called or calling, call times, status, duration, cost, sentiment and post-call analysis results.

Workspace and account details: workspace name, billing plan, wallet balance, spend limits

The DialNexa app does not ask for, and must not be used to submit, payment card numbers, bank account numbers, government identification numbers, passwords, health information or biometric data.

We use submitted information to respond to your enquiries, provide demos, deliver requested information, onboard and support customers

send relevant product or service communications

maintain the security and reliability of our website and platform

we will use that information to process your request, follow up on your interest in DialNexa, and communicate with you about our products and services

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

You may contact us to request access, correction, or deletion of your personal information, subject to applicable law.

You may contact us to request access, correction, or deletion of your personal information, subject to applicable law.

You may contact us to request access, correction, or deletion of your personal information, subject to applicable law.

You may also opt out of marketing communications by using the unsubscribe method included in those communications or by contacting us directly.

We do not sell your personal information.