DCKAP privacy & data

In legal terms, that makes us a “data controller,” and this policy covers that relationship in full.

Basic identification and contact details Your name, company, job title, phone number, email address, and anything else you choose to share with us.

Your name, company, business address, phone number, email address, and any other details you provide.

If you purchase our products or services, we collect information tied to that relationship – your purchase history, billing details, events you’ve attended, and any feedback you’ve given us.

This includes your IP address, when you visited, and what pages you viewed.

which pages you visit, how long you stay, what you click on, and your IP address.

Sell and deliver our products and services to you

Provide support for what you’ve purchased

Send you marketing communications you’ve opted into

Keep our website secure and running smoothly

Kept for 24 months from your last interaction with us, or until you ask us to delete it, whichever comes first.

Kept for 14 months, then automatically deleted or anonymized.

kept for 24 months after the event

we delete it within 60 days of contract termination unless we’re legally required to retain it longer

Through Standard Contractual Clauses (SCCs) or an equivalent mechanism

That relationship is governed by our Data Processing Agreement (DPA) and your services agreement, not this page.

Email privacy@dckap.com with “Delete My Data” in the subject line, and we’ll take care of it within 30 days.

Right of access: You can ask what personal data we hold on you, free of charge, and we’ll respond within one month.

Right to rectification: If something’s inaccurate or incomplete, we’ll fix it.

Right to erasure: You can ask us to delete your data where there’s no compelling reason for us to keep it.

Right to restrict processing: You can ask us to pause how we use your data.

Right to data portability: You can request your data in a format that lets you take it elsewhere.

Right to object: To processing based on legitimate interest, to direct marketing, or to processing for research/statistical purposes.

Right to opt out of sale or sharing of your personal information.

We do not sell your personal information to anyone. Period.