CustomerDashboard privacy & data

Boundlessly Oy is the controller of personal data used to operate its business

name, work email, company, role, and account details

IP address, device, browser, usage, cookie, and security-log information

subscription, transaction, and billing records

Microsoft Clarity for session and behavioural analytics

support requests and other communications

Identity, contact, account, business, usage, transaction, analytical, and other database information selected by the Customer

create accounts and provide the Service

understand and improve the website and Service

send marketing where permitted and manage opt-outs

comply with legal obligations

Providing the Service according to the Customer’s configuration and instructions

cached customer data and active dashboard configurations are normally deleted within 30 days after termination

residual backup copies may remain for up to 90 days

normally delete active Customer Personal Data and dashboard configurations within 30 days

Residual copies may remain in backups for up to 90 days

Our primary AWS infrastructure is located in the Europe (Frankfurt) region.

hosting primary application infrastructure in AWS Europe (Frankfurt)

CustomerDashboard may process Customer Personal Data in the European Economic Area and in countries where authorised subprocessors operate.

the EU–US Data Privacy Framework where available

European Commission Standard Contractual Clauses

an adequacy decision

European Commission Standard Contractual Clauses

the EU–US Data Privacy Framework where available

Amazon Web Services (AWS) for hosting and infrastructure; Auth0/Okta for authentication; Lemon Squeezy for subscriptions and payments

our Data Processing Addendum

normally delete active Customer Personal Data and dashboard configurations within 30 days

individuals may have rights to access, correct, delete, restrict, or obtain a copy of their personal data

object to certain processing

withdraw consent at any time

They may also complain to a data-protection authority.

CustomerDashboard will provide reasonable assistance to help the Customer respond to requests to exercise data-protection rights.

We do not disclose customer dashboard data for advertising.