Cuevr privacy & data

Aetherly is the controller for the website, its customers’ accounts, subscriptions, invoicing, support, the security of the service and its own prospecting. For the proposals its customers send with Cuevr, Aetherly is each customer’s processor (Article 4).

Demo request : first name, business e-mail address and company; surname and telephone number if you provide them.

Contact form : e-mail address, reason and message, and any other fields you fill in.

Your account : e-mail address, password (stored as a hash, never in plain text), first name, surname, job title, language;

Your card is entered and stored by Stripe; we never have its number.

pages viewed, referring site, country, device and browser type, clicks on the demo and trial buttons, outbound links.

Google Analytics measures use of the application (pages and actions, with an account identifier).

To give you access to the proposal and protect that access (password, code received by e-mail).

To provide the service, manage your account and organisation, and respond to support requests: performance of the contract.

To invoice and keep our accounts: our legal obligations.

To measure the effectiveness of our advertisements (gclid): our legitimate interest.

Demo, contact and Proposal Roaster requests: 3 years after our last exchange, then automatic deletion.

After a deletion request, it is erased 30 days later; you may cancel the request in the meantime.

Invoices and billing data: 10 years (Article L123-22 of the French Commercial Code).

Reading details (visits, time per section, options, opening of the signature form): 13 months after the last activity.

Google Analytics data: no more than 14 months.

Login logs and technical logs: no more than 6 months.

Scaleway (France): hosting of the application and its files, in France.

Mailjet (France): sending of application e-mails, in the European Union.

These transfers are based on an adequacy decision of the European Commission (which covers Switzerland, as well as US companies that participate in the EU-US Data Privacy Framework) or on the European Commission’s standard contractual clauses.

or on the European Commission’s standard contractual clauses.

Each one receives only what its task requires.

we act on your behalf, as provided in the Data Processing Agreement annexed to our Terms and Conditions.

After a deletion request, it is erased 30 days later; you may cancel the request in the meantime.

You have the right of access, rectification, erasure, restriction, portability and objection, in particular to prospecting, at any time.

Where processing is based on your consent, you may withdraw it at any time.

you may lodge a complaint with the CNIL (the French data protection authority, www.cnil.fr) or with the data protection authority of your country.

We do not use your data for our own purposes and do not sell it.