CueFrame privacy & data

Email address — when you request early access through the form on this site.

Account & API usage — if you use the API: account details, API keys, request and job metadata, and operational logs needed to run, secure, and bill the service.

Customer Content — the media (video, audio, images) and compositions you upload or generate so we can process and render them.

Site usage data — basic, privacy-respecting analytics about how the site and product are used.

Provide, operate, secure, and debug the service.

Process and render your Customer Content at your direction.

Bill usage and meet legal and accounting obligations.

Respond to access requests and send product updates you ask for.

We keep information only as long as needed for the purposes above or as required by law, then delete or anonymize it.

We delete it on account closure (subject to backups expiring on a rolling basis and any legal retention obligations).

Where required, we rely on appropriate safeguards for those transfers.

Our subprocessors currently include: Hosting & CDN — Render (application and worker hosting) and Cloudflare (CDN, edge workers).

You can ask us to delete your Customer Content, and we delete it on account closure

You can ask us to access, correct, export, or delete your information.

including the right to object to or restrict certain processing.

We do not sell your personal information.