ctxstore.ai privacy & data

Email address (optional — only if you link an account for multi-device access).

Usage data: Number of facts stored, queries made, API calls, timestamps of activity, and your plan tier.

Stored content: Facts, contexts, and memories you store through the service.

Billing information: Payment details are processed by Stripe and never stored on our servers.

Technical data: IP address, client identifier, platform information (sent during provisioning), and session identifiers.

Provide and operate the ctxstore.ai service

Process payments and manage subscriptions via Stripe

Enforce usage limits and manage your plan tier

Send transactional emails (account setup, billing receipts) via Resend

Prevent abuse and maintain service security

Respond to support requests

Your stored facts and memories are deleted within 30 days.

Billing records are retained for 7 years as required by law.

Data is stored on servers in the United States (Virginia).

You can request immediate deletion by emailing [email protected] .

Access the personal data we hold about you

Correct inaccurate data

Request deletion of your data ("right to be forgotten")

Export your data in a portable format

Opt out of certain data processing

We do not sell, rent, or trade your personal data to any third party.