CreativeClaw privacy & data

Account information: Email address and name when you sign up or authenticate via Google (Gmail) OAuth.

Communications: Information you provide when you contact us at [email protected] or send feedback through the product.

Purchases: When you buy credits or a plan, our payment processor handles your payment details. We receive a record of the purchase, not your full card number.

Assistant context: When you use CreativeClaw through an AI assistant, we receive what the assistant passes to our tools, such as your prompt and settings, along with limited context: your language, country, and time zone

Device information: Browser type, operating system, IP address, and device identifiers.

Usage data: Pages visited, features used, generation requests, and interaction patterns.

Voice recordings can contain personal information; whether voice data is treated as biometric or sensitive data depends on the processing and applicable law.

Provide, maintain, and improve our Services, including processing your media generation requests through third-party AI models (via fal.ai).

Authenticate your identity and manage your account.

Monitor and analyze usage trends to improve the product experience.

Detect, prevent, and address fraud, abuse, or technical issues.

We process them to provide requested voice features and to handle consent, security, support, and legal obligations.

We retain your account information and your uploaded and generated assets for as long as your account is active, or until you delete them.

Usage and analytics records are kept for up to 24 months.

We will delete your data within 30 days of a verified request, except where retention is required by law.

We do not promise a particular data-residency region unless expressly agreed.

Our service providers may process information outside your country, including in the United States, where data-protection laws may differ.

Service providers: Including fal.ai and other AI model providers such as Google and OpenAI (media generation), ElevenLabs and Cartesia (voice cloning and speech services), Clerk (sign-in), Cloudflare (storage, hosting, CDN, and analytics routing), PostHog and Google Cloud (analytics), and payment processors.

You may request deletion of your account and associated data by contacting us at [email protected] .

Access, correct, or delete your personal information.

Object to or restrict certain processing of your data.

Request a copy of your data in a portable format.

Withdraw consent where processing is based on consent.

We do not sell your personal information.