Create Prints privacy & data

Viable Digital Limited is the controller of this information.

Account information: email address, account ID, authentication-provider identifiers, and account settings.

Order and delivery information: customer and recipient names, email address, delivery address, telephone number where supplied

We receive transaction status, payment references, and limited billing information, but we do not store full payment-card numbers.

Room analysis information: when you ask us to suggest artwork for a room, we analyse any room photograph you provide in order to measure its colour palette.

Service and device data: IP address, user-agent, referring URL, timestamps, API or MCP tool calls, response and error codes, authentication events, device information, and security logs.

Communications and partner information: support messages

Contract: to create and manage accounts, generate artwork, publish website generations as described above, suggest and score artwork for a room you describe or photograph, process orders, take payment, manufacture and deliver products

Legal obligation: to keep accounting and transaction records, respond to lawful requests, protect consumer rights

Legitimate interests: to secure and troubleshoot the Service, prevent fraud and abuse, enforce our Terms, answer support requests, understand service performance, and improve reliability.

Consent: where we specifically ask for consent, such as for optional electronic marketing or non-essential tracking.

We do build and train our own models for one specific purpose: matching artwork to a room.

account information is kept while the account is active and afterwards only for as long as needed to close the account, resolve disputes, and meet legal obligations

which will normally be up to six years after the relevant transaction or the end of the relevant accounting period

When you delete your account we anonymise this information rather than erase it

security logs, support records, and unsuccessful partner applications are kept only for as long as reasonably needed for their purpose

Some providers and production facilities process information outside the United Kingdom, including in the United States and other service regions.

we use an applicable adequacy regulation or contractual safeguard such as the UK International Data Transfer Agreement or UK Addendum

To exercise one, email [email protected] .

access and receive a copy of your personal information

correct inaccurate or incomplete information

request deletion or restriction of processing

receive certain information in a portable format

object to processing based on legitimate interests

withdraw consent without affecting earlier lawful processing

We do not sell personal information or share it for cross-context behavioural advertising.