CostBench privacy & data

CostBench ("we," "our," or "us") is committed to protecting your privacy.

Email address: When you subscribe to our Trends Report

Contact information: Name and email when you contact us through our contact form

Quote data: If you benchmark a software quote or purchase a Negotiation Kit, we collect the quote details you provide

Device information: Browser type, operating system, device type

Usage data: Pages viewed, time spent on pages, click patterns

Location data: Country and city based on IP address (not precise location)

Send the Trends Report and other updates you've subscribed to

Respond to your inquiries and provide customer support

Analyze Site usage to improve our content and user experience

Detect and prevent fraud or abuse

Comply with legal obligations

Email subscriptions Until you unsubscribe, then deleted within 30 days

Contact form submissions 2 years after resolution

Quote benchmarks 1 year after submission, then anonymized

Analytics data 14 months

Server logs 90 days

Google Analytics uses cookies and may transfer data to servers in the United States.

Deletion: Request deletion of your personal information

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate information

Deletion: Request deletion of your personal information

Portability: Request your data in a machine-readable format

Opt-out: Unsubscribe from marketing communications at any time

We do not sell your personal information.