Conviva · Privacy & Data
Conviva privacy & data
Read from Conviva's own page on 2026-11-09. 23 statements quoted word for word; anything the page does not say is shown as unstated, never guessed. APIs.io verifies none of it.
Role
value: both
Conviva Inc. is the data controller of all personal information collected through the Conviva Sites.Read from Conviva's own page on 2026-11-09
Data categories
category: identifying
Conviva collects Personal Information such as your name, email address, company, and region (“ Identification Information ”)Read from Conviva's own page on 2026-11-09
category: contact
If you wish to contact our Conviva Sites or file a support request, we will collect Personal Information such as your first and last name, email address and phone number.Read from Conviva's own page on 2026-11-09
category: device
device advertising identifiers, geolocation information including GPS coordinates, and browser and operating system typesRead from Conviva's own page on 2026-11-09
category: behavioral
We also automatically collect information related to your Conviva Site visit, including IP address, internet service provider (ISP), referring/exit pages (where you go from our Site), date/time stamp, clickstream dataRead from Conviva's own page on 2026-11-09
category: location
geolocation information including GPS coordinatesRead from Conviva's own page on 2026-11-09
category: communication
audio or video recordings of our meetings (which we may retain for informational or training purposes and as further set forth in this privacy policy)Read from Conviva's own page on 2026-11-09
Purposes
purpose: provide Services to Customers
to provide the Services to our Customers and to provide support in respect of those ServicesRead from Conviva's own page on 2026-11-09
purpose: improve services
to improve our Services and develop new servicesRead from Conviva's own page on 2026-11-09
purpose: marketing emails
If you subscribe to our newsletter(s) and/or marketing emails, we will use your name and email address to send the newsletter or marketing emails to you.Read from Conviva's own page on 2026-11-09
purpose: AI agent responses and marketing
Any Personal Information you input may be used by us to market our Services to you.Read from Conviva's own page on 2026-11-09
Retention
scope: marketing data
We will retain Personal Information about your use of the Conviva Sites or other engagement with us for marketing purposes until you request it to be removed from our marketing listsRead from Conviva's own page on 2026-11-09
scope: account login informationperiod: within one month after account closure
We will retain your Personal Information, such as account login information, collected in connection with your use of the Services and disable your account within one month after account closureRead from Conviva's own page on 2026-11-09
scope: anonymous information
We retain anonymous information, such as service statistics.Read from Conviva's own page on 2026-11-09
Residency
region: United States
we transfer all information including Personal Information to the United States and process it in the United States.Read from Conviva's own page on 2026-11-09
International transfers
mechanism: other
through the use of data transfer agreements authorized by the European Commission or other applicable supervisory authority.Read from Conviva's own page on 2026-11-09
Subprocessors
Data processing agreement
available: true
Customer Data processed through the Platform is governed by the Data Processing Addendum.Read from Conviva's own page on 2026-11-09
Deletion
route: Submit a form or contact us at 1-888-203-0378; Customers' End-User requests go to the Customer directly
Please submit a form to exercise any of the above rights or contact us at 1-888-203-0378.Read from Conviva's own page on 2026-11-09
Data subject rights
right: access
the right to reasonable access to find out what Personal Information (if any) we process about youRead from Conviva's own page on 2026-11-09
right: correct, amend, or delete
You have the right to correct, amend, or delete information (in accordance with applicable data protection laws).Read from Conviva's own page on 2026-11-09
right: stop using personal information
the right to request that we stop using your Personal Information.Read from Conviva's own page on 2026-11-09
right: non-discrimination
the right to be free from discrimination (e.g. you will not be penalized)Read from Conviva's own page on 2026-11-09
Sale or sharing
stance: prohibited
We do not sell your Personal Information.Read from Conviva's own page on 2026-11-09
Document
Download YAML · schema: API Commons Privacy & Data 0.1.0 · transcribed by claude-haiku-5-5, checked verbatim against the fetched page