Convert.Online privacy & data

As the data controller, Kefalica d.o.o. determines the purposes and means of processing your personal data

Your email address

Full name Billing address Company name (if applicable) VAT ID (if applicable)

IP address HTTP referrer Browser user agent Date and time of access

Payment method details (e.g., credit card number, expiration date, CVC) – processed securely by Paddle

Platform usage data (e.g., which tools were used, success/error of conversions)

We process your data strictly to deliver the services you request — primarily converting your files to other formats.

IP addresses are logged to detect abuse (e.g. DoS attacks, bot misuse) and for general location-based analytics (not tied to your personal identity).

When a purchase is made, your billing details are processed exclusively by Paddle, and used for invoicing, tax purposes, and fraud protection.

Uploaded files are automatically deleted immediately after conversion.

Converted files are automatically deleted after 24 hours .

Log data (IP address, referrer, user agent) is deleted after 30 days .

payment data may be retained for up to 10 years.

your files, account data and logs are processed and stored within the European Union.

we rely on appropriate safeguards such as the EU Standard Contractual Clauses pursuant to Art. 46 (2) (c) GDPR.

You may delete your account at any time, which will also delete your files and any personal data associated with payment (as handled by Paddle).

Right of access (Art. 15 GDPR)

Right to rectification (Art. 16 GDPR)

Right to erasure (Art. 17 GDPR)

Right to restriction of processing (Art. 18 GDPR)

Right to data portability (Art. 20 GDPR)

Right to object (Art. 21 GDPR)

Right to lodge a complaint (Art. 77 GDPR)