CommonTape privacy & data

business name, trade, service area and email address

we keep your business name, trade, ZIP code, phone number and the email you signed in with

the agent sends us the customer’s name, phone number, service address and, optionally, email address

If you write to hello@commontape.com, we keep your message and address so we can reply.

the kind of agent it came from as read from the user-agent the software sends

To contact you about your sign-up or your trade’s waiting list, to send the monthly note to those who confirmed it, to reply to your emails, and to keep the site secure (for example, filtering bot submissions).

We use this only to complete the booking: we share it with the business that will do the job (by email) so they can show up

kept until you ask us to delete them or 24 months after you first submitted them, whichever comes first

The record of agent and search requests is deleted after 90 days.

The code kept for a sign-in request is deleted within 25 hours.

For completed jobs we keep them for 24 months after the booking, then delete them.

If a job is declined, expires or is cancelled, the customer’s contact details are deleted automatically.

These providers may process data in the United States and other countries where they operate.

Email hello@commontape.com to see, correct or delete the information you gave us.

Email hello@commontape.com to see, correct or delete the information you gave us.

If you live somewhere with a statutory privacy right (for example, California), those rights apply and we will honor them through the same address.

We don’t sell personal information or share it for advertising.