Common Elements privacy & data

This policy covers everyone who uses Common Elements, Inc. (“CE,” “we,” “us”)

email address, full name, organization name, role within that organization, and (optionally) phone number, biography, avatar

which pages were visited, and clicks and other actions, captured automatically

authentication tokens, session timestamps, IP addresses, browser metadata, error reports, and usage events

Precise location: used to geotag a site walkthrough you are recording

forum posts, RFPs, proposals, reviews, direct messages, follow relationships, and any documents you upload

We use the data above to operate the platform, authenticate users, route notifications, deliver email, prevent abuse, investigate security incidents, debug errors, and improve the product.

We measure site traffic with PostHog, Google Analytics and Vercel Analytics.

We use AI only in the limited way described under “AI features” below, and never to train an outside provider’s general models.

We keep your account data for as long as your account is active.

Server logs and error reports are retained for up to 90 days.

Forum posts, RFPs, proposals, reviews, and messages persist for the operational lifetime of the platform so that audit trails remain intact for boards and counsel.

What we keep from it: nothing. We answer the request with the matching association, vendor or management company and discard it.

You can delete your own account at any time from Settings on the web or in the app, or by emailing privacy@commonelements.com . Deleting your account starts a 30-day window during which it can still be restored; after that window, it and your personal data are permanently removed.

You can request a copy of your personal data, correct inaccuracies, or restrict processing the same way.

You can delete your own account at any time from Settings on the web or in the app

If you’re a California resident, you have additional rights under the California Consumer Privacy Act

if you’re based in the EEA or UK, GDPR rights apply.

We do not sell personal information, and we do not share it with advertisers.