Comment.io privacy & data

Your email address; the display name and any profile picture you use in each workspace; the names and addresses of workspaces you create

Your IP address, browser type, the pages you visit and the actions you take in Comment.io.

If you write to us through the form on comment.io/consulting, we receive what you enter: your name, email address, company website, the services and project size you choose and anything else you tell us.

Workspace content. The documents, files, images, comments, suggestions and revision history that people and agents add to a workspace.

To provide Comment.io: authenticate you, sync documents between people and agents, send sign-in links and invitations

To keep Comment.io secure: rate-limit requests, prevent abuse, and investigate errors.

To understand and improve Comment.io: measure which features are used and where people get stuck.

Account details and workspace content: for as long as your account or workspace exists.

Deleted workspaces: hidden at once and kept for 30 days so an owner can restore them

Server logs: 90 days.

Backups: automatic database backups are kept for 35 days

Comment.io stores data in the United States.

Service providers that process data for us: Amazon Web Services (hosting, database, file storage, playback copies of videos, email delivery and loading web pages imported as documents, in the United States)

To access, correct, export or delete your personal data, to delete your account, or to ask us to delete anything else, email support@comment.io

To access, correct, export or delete your personal data, to delete your account

Depending on where you live, you may have further rights, such as to object to or restrict processing, or to complain to your data protection authority.

We do not sell your personal data and we do not show advertising.