ComeHome.ai privacy & data

comehome.ai is a controller, a legal entity responsible for personal data that you exchange with us, as well as a processor of your personal data.

your name, company, email address, phone number, billing address, and shipping address

credit card information

your computer’s domain name and IP address, indicating where your computer is located on the Internet

we may collect usage data via partners like PostHog or Microsoft Azure that tracks keystrokes, mouse movements, mouse clicks, application performance, and application outputs/errors.

video and still images of you and your household goods items

we collect records and copies of your correspondence

as necessary to provide survey and cubing services

use your contact information to provide you with information we believe you need to know or may find useful, such as news about our services and products

research and development

as required by law, for example, in response to a subpoena or search warrant

We will keep Personal Data used to make a decision affecting you for at least one year after

All data on our web site and services, including your personal data, is stored on Microsoft’s Azure servers, which are located in the United States.

For more information on how long your personal data is stored, please contact us at support@comehome.ai

Upon written request to our Privacy Officer and authentication of identity, we will provide you

You may refuse to provide consent or may notify us at any time that you wish to withdraw or change your consent to the processing of your Personal Data without penalty

persons to whom personal data pertain may request deletion of some of their data at any time

you are free to request that we cease that practice by directing a request to not use your data for such purposes to support@comehome.ai