ColdState privacy & data

ColdState Inc. ("ColdState," "we," "us," or "our") is an Ohio corporation that operates the ColdState Services search API platform

Email address

Company name

We do not store credit card numbers, CVVs, or full card details on our servers.

IP addresses (for rate limiting and abuse prevention only)

API query counts, timestamps, and associated index identifiers

Documents you send to a custom index are tokenized in memory while the index is built and are not stored.

To create and manage your account

To authenticate API requests

To process payments and manage subscriptions

To enforce rate limits and usage quotas per your plan tier

To detect and prevent abuse or unauthorized access

To send critical service notifications (outages, security alerts, billing issues)

Account data is retained while your account is active and for 30 days after deletion.

Usage logs are retained for 12 months for billing reconciliation, then aggregated and anonymized.

Index data (reference ids and derived scoring data — your document text is never stored) is deleted immediately when you delete an index, and within 24 hours of account deletion.

IaaS downloads expire and are purged after 24 hours.

ColdState is based in Ohio, United States. If you access the service from the European Union, United Kingdom, or other jurisdictions with data protection laws, your data will be transferred to and processed in the United States.

Delete your account and associated data

Access your personal data

Correct inaccurate data

Delete your account and associated data

Export your data in a portable format

Object to processing of your data

We do not sell, rent, or share your personal information with third parties for marketing purposes.