CodaPhone privacy & data

The data controller is CodaSMS Technologies, which operates CodaPhone.

Account information — your name, business name, email address, and the details you provide when you sign up or configure your account.

Waitlist information — if you join our launch waitlist, the email address you submit.

Content you provide — contacts and lists you upload, message content, templates, and campaign details.

Message metadata — information about messages sent and received, such as timestamps, delivery status, and the numbers involved.

Usage and technical data — log data, device and browser information, and information about how you interact with the Service.

Payment information — where paid features are enabled, billing details, which are processed by third-party payment providers; we do not store full card or account numbers ourselves.

to provide, operate, and maintain the Service, including sending and receiving your messages and provisioning numbers

to secure the Service and prevent abuse, fraud, and misuse, including anomaly and enumeration detection

to provide customer support and respond to your requests

to improve and develop the Service

to comply with legal obligations and enforce our Terms and Acceptable Use Policy

Support chat transcripts are deleted automatically after 90 days, unless a chat was passed to our team as a support request

We keep information for as long as your account is active and as needed to provide the Service

Where required, we take steps to ensure appropriate safeguards for such transfers.

You can ask us to delete your account data, subject to those legal and operational limits.

you may have rights to access, correct, delete, or export your personal information

and to object to or restrict certain processing

you can withdraw consent at any time without affecting your account

We do not sell your personal information.