CNC Compass privacy & data

we collect your name, work email, company, part requirements, quantity, material, process, tolerance, finish

When you sign in with Google on the chat page, Google sends us your account identifier, email address, name, and profile picture.

clicks, scrolling, mouse movement, the page address including any search text in it, the referring site, browser, device

the browser and device type, and page load times

the country derived from your IP address

we process the briefs and messages you type so the agent can search the published supplier records and answer

We use the information only to review the sourcing requirement, identify potentially suitable suppliers, respond to you, prevent abuse, and maintain an operational record of the request.

It is kept for up to 12 months and used only to decide which supplier information to research next.

To understand how the site is used, and which pages lead to a search, a chat, or an inquiry

Unsuccessful or inactive inquiries should be deleted after 12 months unless a longer period is required for an active commercial discussion, security investigation, or legal obligation.

Chat threads are kept for 12 months after their last message, or deleted earlier when you ask.

It is kept for up to 12 months and used only to decide which supplier information to research next.

Clarity data is kept for up to 13 months, recordings for 30 days unless marked for review.

These are kept on CNC Compass equipment in China, are not shown on the site, and are used for no other purpose.

Microsoft processes this data, which may be stored in the United States, under the Microsoft Privacy Statement .

currently DeepSeek (servers in China)

DingTalk (Alibaba Group, servers in China)

You may ask CNC Compass to correct or delete inquiry information by writing to [email protected] or by replying to the response you receive.

A company can ask us to correct or delete its information, or to stop contacting it, by writing to [email protected] .

You may ask CNC Compass to correct or delete inquiry information

We do not sell inquiry contact information. We share your requirement and contact details with suppliers only when you tick the separate forwarding box on the inquiry form.