CMeIn privacy & data

CMeIn is the data controller for the personal information collected through the service.

Account info : email, display name, and either a hashed password or an OAuth identifier (Google / Facebook) if you sign in with one of those.

Photos you upload : source images you submit so we can generate new images for you.

optional location for mentor matching

if you use selfie verification, the selfie you submit and a match score

our payment processor handles the card details directly

Technical logs : user agent, request timestamps, and error stack traces.

the messages in a conversation you bring to us, including what the other person wrote

To run the service: authenticate you, generate the images you ask for, deliver messages and notifications.

To process payments and grant credits / unlocks.

To prevent fraud, abuse, and unauthorized access.

To improve the service: measure performance, fix bugs.

Active account : all data is retained until you delete the account.

encrypted backups containing your data are retained for up to 30 days, then permanently overwritten.

Wingman conversations : kept until you delete the conversation or your account.

IP-level access logs are kept for up to 90 days for security purposes.

CMeIn operates from Israel, and our hosting and AI providers may process data in the EU, the US, and other Microsoft Azure regions.

Where data is transferred outside the EEA / UK, we rely on Standard Contractual Clauses or equivalent safeguards.

Microsoft Azure : hosting, database, blob storage, and Azure OpenAI for image generation.

Delete your account and data: instant via self-service, or by request.

Access the personal data we hold about you.

Correct inaccurate data: update your email or display name on the Account page anytime.

Export a copy of your data: email support@cmein.com and we'll respond within 30 days.

Object to or restrict certain processing.

Withdraw consent at any time where processing is consent-based.

Lodge a complaint with your local data protection authority.

CMeIn never sells your data.