Clickwise privacy & data

Clickwise is the controller for the processing described in this policy, except for the clicks and sales of a merchant's visitors, which Clickwise processes as that merchant's processor (section 3.3).

username, first and last name, email address, and your password, which is stored as a salted hash rather than in clear text

the payment details you enter: PayPal ID and name, or bank name, account holder, bank country and address, IBAN or SWIFT code and account number

the country estimated from your IP address (section 3.7)

your IP address, your user agent, the protocol version

Calls to our phone numbers and to the web call page, and messages to our WhatsApp number, are answered by an AI assistant, not by a person.

the screens viewed, as a route template without identifiers or URL parameters

Create and run accounts, sign-in and two-factor authentication

Evaluate onboarding applications, including automated evaluation

Calculate, reconcile and pay commissions, invoice merchants and keep commission, accounting and tax records

Security, fraud and invalid-traffic prevention, rate limiting and troubleshooting

Outreach to prospective partners

Server logs: 30 days.

Product events are kept for 400 days, and technical events (API timings, errors and background tasks) for 90 days.

Brainstorm with Clickwise transcripts (3.8): deleted 30 days after the call.

for SOFT DEV FZ LLC, up to seven years under UAE tax law

There is currently no automatic deletion schedule for accounts, affiliate clicks and conversion reports, commission records, MCP call records, onboarding applications, contact records or emails.

Our application servers, databases, cache and file storage are in Google Cloud's europe-west1 region (Belgium).

The voice-line and WhatsApp records in 3.8 are stored in Google Cloud's us-central1 region (Iowa, United States).

For the clicks and sales we process as a merchant's processor, our merchant terms incorporate the EU Standard Contractual Clauses (controller to processor).

The provider-by-provider assessment of processor or independent-controller roles and the associated data processing agreements remains pending.

To exercise these rights, contact privacy@hello.clickwise.net .

you may have the right to access your data, correct it, delete it, restrict or object to its processing

receive it in a portable format

withdraw consent where processing relies on consent

complain to a data protection authority

You can request human review of an automated decision by writing to privacy@hello.clickwise.net .