Clevra privacy & data

we handle personal information in two distinct roles

your name, email address, phone number, password or sign-in credentials, and role on your team

client contact details, service locations, requests, quotes, jobs, visits, invoices, payments, work forms, reports, photos, files, notes

Billing information — the details needed to charge for paid plans.

IP address, browser and device type, operating system, pages viewed, features used, timestamps, referring pages, crash and error reports, and cookie identifiers

the content of messages (email and SMS) sent through the Service

provide, operate, maintain, and improve the Service

process subscription billing and, through Stripe, payments between businesses and their clients

send marketing communications about Clevra, where permitted by law and subject to your right to opt out

monitor, detect, and prevent fraud, abuse, security incidents, and violations of our Terms of Service

Access records are deleted after 90 days.

Short-lived records used to prevent an action from running twice are deleted after one day.

an export mechanism is available on request for 30 days

personal information is stored and processed in the United States and in other locations where our service providers operate

We may update this list as the Service evolves; material changes will be reflected in this policy.

You can view and update most account information directly in the Service. You may also contact us to request access to, correction of, deletion of, or a copy of the personal information we hold about you.

the right to access the personal information we hold about you

to challenge its accuracy and completeness, and to have it corrected

to delete it

to access and receive a copy of it

You may withdraw consent to our handling of your personal information

You can opt out of marketing emails at any time using the unsubscribe link in the message or by contacting us.

We do not sell personal information, and we do not share personal information with third parties for cross-context behavioral advertising.