Cleve privacy & data

Account data : email address, name, authentication credentials, and subscription status.

email address, name, authentication credentials, and subscription status

Payment data : billing metadata (plan, renewal date, payment status).

Content data : notes, documents, chats, files, and other material you create or upload in Cleve.

Technical data : IP address (approximate location), browser type, and device information.

Usage data : feature interactions, page views, performance metrics, and crash reports.

Provide and improve the features you use (AI writing, search, collaboration).

Authenticate your account and keep it secure.

Process payments and manage subscriptions.

Monitor for abuse, errors, and performance issues.

Comply with legal obligations.

Content and personal data is deleted within 30 days.

Backups are purged on a rolling basis (typically 30 to 90 days).

Billing records may be retained longer where required by law.

Data is stored in the United States by default.

EU data residency is available for enterprise customers.

we use appropriate safeguards including Standard Contractual Clauses (SCCs)

EU-US Data Privacy Framework certified providers

A full list of subprocessors is available on our security page .

When you close your account: Content and personal data is deleted within 30 days.

Access : request a copy of the data we hold about you.

Correction : update inaccurate or incomplete data.

Deletion : request deletion of your personal data (subject to legal retention requirements).

Portability : receive your data in a machine-readable format.

Objection / Restriction : object to or restrict certain types of processing (EU/UK).

We never sell your content, share it for advertising, or use it to train AI models.