ClerkChat privacy & data

We collect account information such as your name, email address, authentication details, workspace membership, and settings you choose in the product.

We also collect billing, usage, device, log, and support information needed to operate Clerk Chat

Customer content may include source material, agent instructions, workspace settings, conversation content, and other information submitted to the product.

We use information to provide Clerk Chat, maintain accounts and workspaces, process payments, deliver product features, prevent abuse, troubleshoot issues, and communicate with you.

We may use aggregated or de-identified information to understand usage trends and improve the product without identifying individual users or customers.

We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

On paid plans, requests run on US-hosted model infrastructure.

When information is transferred internationally, we use appropriate safeguards where required by law.

Cloudflare hosts the application.

To request deletion of personal data we hold, email privacy@clerkchat.co with a data removal request.

For access, correction, deletion, or export of personal information, email privacy@clerkchat.co.

You can opt out of non-essential communications by using the unsubscribe instructions in those messages or by contacting us.