CleoLM privacy & data

Data Controller: CleoLM

Email address - Required for account creation and authentication

Email address - Required for account creation and authentication

Billing history - Record of payments and invoices

Device information - Device type, browser type, operating system

IP address - Used for rate limiting and security

Feature usage - Which features you use and how often

Chat conversations - Questions you ask and AI responses about your content

Create and manage your account

Process subscription payments through Stripe

Analyze usage patterns to improve features

Prevent fraud, abuse, and unauthorized access

Respond to your inquiries and support requests

Account information Until you delete your account

Chat conversations Until you delete items or your account

Payment records 7 years (legal/tax requirements)

Technical/error logs 90 days

Agent/API usage and credit records 2 years

CleoLM operates in the United States.

Standard Contractual Clauses approved by the European Commission

Delete your account - Request deletion of your account and associated data

Access your data - View the personal information we hold about you

Delete your account - Request deletion of your account and associated data

Export your data - Download your transcripts and processing history

Update your information - Correct inaccurate account information

Right to Erasure - Request deletion of your personal data ("right to be forgotten")

Right to Data Portability - Receive your personal data in a structured, machine-readable format

Right to Object - Object to processing based on legitimate interests

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.