Cleat privacy & data

Account: your name, email address and password.

Payments: Stripe handles your card. We keep a Stripe customer reference and each line’s subscription status.

Texts your lines receive: the sender, the message, when it arrived and any code we detect in it.

Identity verification: your ID document and selfie go to our identity verification provider, Stripe or Didit, which checks them.

your country, state or province, and city, from our hosting provider’s network location (never a street or a precise position)

your device type and your browser and operating system families (never versions or the full browser string)

set up lines, show your texts and deliver them where you ask

to verify identities and prevent fraud and abuse

to bill you

to understand which pages and campaigns bring people to Cleat, and to test versions of our pages

to meet legal obligations

Account data, texts and call transcripts are kept until you delete the workspace or your account.

Call recordings and their transcripts are kept for two years from the call

page views, sessions and campaign visits are deleted after 25 months

kept for a year so we can help when one doesn’t arrive

We process data in the United States.

Delete your account in Settings; it removes the workspaces you own and their texts.

Ask for a copy of your data, a correction or a deletion by writing to contact@cleat.so .

Depending on where you live, for example California, the EU or the UK, you may have further rights, and we’ll honour them as the law requires.

We don’t sell your data.