Circles privacy & data

it applies to all the products, services, offers and promotions offered or provided by the Circles group of companies

Account information, including name, user ID, address, telephone number, e-mail address, location, language, communication, and other account profile settings

Billing and payment information, including payment details, credit history, credit card number, bank account, payment method, payment recipient details

national registration identification card (NRIC), foreign identification number (FIN), tax ID, passport or other equivalent identification number

Equipment or technology information, including equipment ID, IP address, session information, equipment configuration settings, operating system, platform interactions, cookies, pixels

Customer support information, including content of the customer support request, notes or a record of any contact you have with us

To verify your identity, and to process orders and/or applications for products and services

To generate bills, facilitate the payment of bills, manage accounts and for debt-recovery functions

To carry out credit checks and for the evaluation of creditworthiness

For marketing and advertising purposes, such as the provision of offers or exclusive offers to targeted individuals

To conduct investigations or take action in relation to bad debts, crime and fraud prevention, detection or prosecution, risk management

We will keep your Personal Data as long as it is necessary for the Purposes described above or as required by Applicable Laws.

Our head office is based in Singapore, while our Affiliates and service providers are located around the world.

This may include us entering into an appropriate contract with the foreign recipient organisation dealing with the Personal Data transfer or permitting the Personal Data transfer without such a contract if the Applicable Laws permits us to.

You may withdraw your consent for the collection, use and/or disclosure of your Personal Data in our possession or under our control by submitting your request to the Data Protection Officer.

You may request to access and/or correct the Personal Data currently in our possession or control by submitting a written request to us.

For a request to correct Personal Data, once we have sufficient information from you to act on the request, we will correct your Personal Data within 30 days or other duration subject to Applicable Laws.

you will have the right to make a complaint in writing to the Office of the Australian Information Commissioner

Unless permitted under Applicable Laws, we will not disclose Personal Data to other persons or entities for the advertising, promotion or marketing of such other party’s products and services, and we will not sell for payment the Personal Data to anyone for any unauthorised purpose(s).