Chirpie privacy & data

we collect your name, email address, and password (hashed, never stored in plaintext)

we store your platform user ID, username, display name, and profile image URL

we collect your name, email address, and password

We store your Stripe customer ID and subscription ID but never store credit card numbers, CVVs, or full payment details on our servers.

We collect standard web analytics (page views, referrer) via privacy-friendly, cookie-free analytics.

We store the text of posts and threads you create through the Service, along with scheduling metadata and publishing status.

To provide the Service: posting content to social media platforms on your behalf

To manage your account, subscriptions, and billing

To send transactional emails (verification, password reset, welcome)

To send occasional product emails: onboarding tips, usage notices, and product updates.

To enforce usage limits per your subscription plan

To monitor and improve the reliability and security of the Service

To comply with legal obligations

We retain your account data for as long as your account is active.

Post content and analytics are retained per your plan tier.

Billing records held by our payment processor are kept as long as the law requires.

We share data only with: Connected social media platforms : to post content on your behalf, via their APIs using your authorized credentials Stripe : to process payments Resend : to send transactional emails Loops : to send product emails and manage your email preferences Sentry : to capture error reports for debugging (no personal content is sent) Vercel : our hosting provider Neon : our database provider

You can delete your account yourself at any time from the dashboard: open Billing, then Delete account. Deletion is immediate and permanent.

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data

Export your data in a portable format

Object to or restrict processing of your data

We do not sell your personal information.