Cherished Book privacy & data

We collect information you provide directly: name, email address, the memorial content you create, and any messages you submit.

We also collect minimal technical data (IP address, browser type) for security and service reliability.

an approximate location (city and country) derived from that IP using ipinfo.io

Your data is used to operate the platform, deliver memorial pages to those you authorise, and communicate with you about the service.

to help memorial owners spot and stop abuse, including spam, impersonation, harassment, or coordinated misuse of public memorials

It is stored against the contribution for as long as the contribution exists; if the contribution is deleted, the IP is deleted with it.

Memorial content is kept for as long as your account is active.

Deletion runs after a 28-day cooling-off period, which you can cancel from the emails we send.

We keep your message and our reply only as long as we need to deal with your enquiry and any follow-up, then we remove it.

Hosting infrastructure is GDPR-compliant and UK-based.

You can delete your account at any time from your profile settings.

You have the right to access, correct, export, and delete your personal data.

We do not sell your data and we do not share it with advertisers.