ChatHome privacy & data

AnalyticoTech is the data controller (contact: hello@chathome.lu).

When you request a tool result or save a tool request, we collect your email, optional phone number, tool name, language, submission time and separate marketing choice.

page views, session duration, feature usage events

search history, saved listings, vibe profile

We save your rate, down payment, daily place, travel mode, household and offers to personalise costs, nearby places and travel on every home

session tokens, authentication state, language preference, security cookies

Inquiry messages and any contact name or email you provide are stored and shared with the relevant chathome listing owner or agent.

used to tailor AI recommendations

a monthly rotating pseudonym for search quality, reliability, and abuse prevention

We send alerts only after your explicit consent (GDPR Art. 6(1)(a))

Analytics event data is retained for a maximum of 13 months.

Session data is deleted on logout.

Pseudonymous search-operation records are automatically deleted after 30 days.

For an account-free alert, we may keep the wording you typed for up to 30 days

MCP security audit records are automatically deleted after 90 days.

Lease analyses and inquiry conversations are retained while your account is active or until you request erasure.

Our processors include Google Cloud/Firestore, Vertex AI, and, where enabled, Firebase Analytics.

Contact hello@chathome.lu to request access, correction or deletion.

Under GDPR, you have the right to access, rectify, erase, restrict, and port your personal data.

You may also withdraw consent at any time via the Cookie Settings link in the footer.

You have the right to lodge a complaint with the CNPD