CentralComs privacy & data

For this data, CentralComs acts as a service provider (processor) : the business you contacted is responsible for the relationship with you, and we process the data under our agreement with that business.

When you request a demo we collect your first and last name, email address, mobile phone number, and company name.

Names, phone numbers, email addresses, and service addresses shared during those conversations

Pages viewed, features used, device and browser type, and product interaction data, including limited session replay.

IP address, timestamps, and request metadata collected in the ordinary course of operating a web service.

Phone call audio, recordings, and transcripts

Provide, operate, and maintain the platform — including answering calls, texts, and emails, booking jobs, and dispatching technicians

Generate AI responses and summaries.

Measure the effectiveness of our marketing

Detect and prevent fraud, abuse, and security incidents

Demo-request information is kept while relevant to our sales relationship.

Our current sub-processors and what they do for us:

A customer can request deletion of its Google-derived data by emailing founders@centralcoms.com .

Access the personal information we hold about you

Correct inaccurate information

Delete your information

Receive a copy of your information in a portable format

Object to or restrict certain processing

Opt out of targeted advertising

We do not sell your personal information.