Bigeye privacy & data

contact information typically includes your name, email address, and any information you provide in messages to us

billing information, which may include your credit card number, expiration date, bank account information, billing address, activation code, and similar information

the device’s IP address, user agent string (e.g., operating system and browser type/version)

the pages you’ve clicked on while on our Website or when using the SaaS Product

We use such contact information for purposes such as registering you for an account, providing you with a demo of our Products, providing you with information about the Services, responding to your inquiries, sending you email alerts (including marketing emails), or providing you the Services.

In order for us to process your payments for the Products

assisting in monitoring and troubleshooting errors and incidents, analyzing web traffic, fraud prevention and security, or optimizing the user experience

to operate, maintain, manage, and improve the Services

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to enforce our agreements or comply with our legal obligations).

Our servers are located in the US and elsewhere.

For a current list of subprocessors, please visit our Subprocessor Disclosure Page .

We update this list in accordance with the notice periods outlined in our Data Processing Addendum (DPA), where applicable.

To make a request pursuant to any such right, please contact Bigeye via email at “ privacy@bigeye.com. ”

including the right to know what such information we possess

or the right to have us delete that information

You may opt out at any time from the use of your personal information for direct marketing purposes

you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information