BetterYou privacy & data

BetterYou is a controller in relation to your data; we are not a processor or a sub-processor of any other brand or company.

Name Address Email Phone number Purchase history Special category data IP Address* BetterYou customers

device's IP address (captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information

geographic location (country only)

BetterYou collects this data to fulfil orders you have placed and send marketing messages and other processing described throughout this notice.

we will send you emails, postal marketing and SMS messages (where you have opted in and submitted your phone number)

We use reports by Google Analytics to better understand website traffic and webpage usage.

We use Googles remarketing code to log when users visit specific pages or take specific actions on our website

Once per year, we cleanse data to ensure that we only process the data of those individuals who have an ongoing and active relationship with BetterYou.

These 3rd parties will be based in the UK, EEA and in some cases outside of both the UK and EEA.

Where data is transferred outside of the UK, and the EEA BetterYou has taken steps to ensure that your data is transferred under a lawful condition or safeguard as described in the GDPR.

A complete list of BetterYou 3rd parties is available on demand.

BetterYou conducts thorough reviews of all its 3rd parties, including implementing data protection agreements, where possible

You have the right to access the information we hold about you.

You have the right to make us correct any inaccurate personal data about you.

You can object to us using your data for profiling or making automated decisions about you.

You have the right to port your data to another service.

You have the right to complain about our use of your data; please tell us first so we have a chance to address your concerns.

we do not sell your data or share it with other brands for advertising purposes