Beni privacy & data

we may be a controller of personal data collected on our Site

Name, date of birth, postal address, email address, telephone number, company name, industry, company size, account credentials

Social Security numbers or other government identifiers when they are required to place or administer coverage

your equipment, IP address, browsing actions, and usage patterns

we may receive protected health information (“PHI”) on behalf of a group health plan

Coverage and plan details Information relating to employee benefits coverage, insurance premiums, employer and employee contributions, claims summaries, and plan documents when needed to provide our services.

Approximate location derived from an IP address. We do not collect precise geolocation and we do not record telephone calls.

To provide information, products, or services you request, including employee benefits consulting, brokerage, and portal access.

To review and summarize benefits documents (for example, Summaries of Benefits and Coverage) and answer staff questions about a client’s program, including with the assistance of third-party artificial intelligence services that process the content on our behalf under contractual confidentiality obligations.

To create and secure user accounts, verify identity, send one-time sign-in codes, and reset passwords.

For our internal business purposes, including quality and training.

We retain personal information for as long as needed for the purposes described in this Policy, in accordance with our records retention practices and applicable law

Portal activity records are purged on a rolling basis.

Our Site is managed and operated on servers in the United States.

Personal data of individuals who reside outside the United States will be transferred to and processed in the United States.

You may request correction or deletion of personal information we maintain, to the extent the request would not violate a legal requirement, our obligations to a client or carrier, or cause the information to be incorrect.

Right to access You may confirm whether we process your personal information and request a copy of it in a portable format.

Right to correct and delete You may request correction of inaccurate personal information and deletion of personal information we hold about you.

Right to opt out You may opt out of the sale of personal information, targeted advertising, and profiling that produces legal or similarly significant effects.

Right to appeal If we decline to act on your request, you may appeal our decision.

We do not sell personal information, and we do not disclose personal information to third parties for targeted advertising