Avian.io privacy & data

Avian Data Inc. ("Avian", "we", "our", or "us") with respect to personal information we collect when you access our website at avian.io

Account information: Name, email address, and password when you create an account.

Payment information: Billing details processed through our payment provider, Paddle. We do not directly store your credit card numbers.

Communications: Information you provide when contacting us for support or other inquiries.

Device and log data: IP address, browser type, operating system, and referring URLs.

Usage data: API request metadata such as timestamps, model selected, and token counts.

Provide, operate, and maintain the Services.

Process transactions and send related billing information.

Monitor usage patterns and API request metadata (not content) to maintain service quality, prevent abuse, and improve performance.

Comply with legal obligations.

Zero data retention. Prompt and completion data is processed in memory and not written to persistent storage.

We retain your account information for as long as your account is active or as needed to provide the Services.

API request metadata is retained for billing and service monitoring purposes and is periodically purged in accordance with our data management practices.

Our servers are located in the United States.

We use appropriate safeguards, including Standard Contractual Clauses where applicable, to ensure your data is protected in accordance with this Policy.

If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

Access the personal data we hold about you.

Correct inaccurate or incomplete data.

Delete your personal data.

Port your data to another service.

Object to or restrict certain processing.

Withdraw consent where processing is based on consent.

We do not sell your personal data.