Aurasell privacy & data

When Aurasell processes Customer Personal Data on behalf of a customer as a processor or service provider, the retention and deletion of that Customer Personal Data are governed by the applicable customer agreement and Data Processing Agreement.

name business email address phone number company name job title account credentials

business contact details

billing or transaction information, if applicable

Geolocation data, such as approximate location derived from IP address or device settings

Internet or other electronic network activity information, such as browsing activity, usage data, device information, interaction data, and diagnostic information

IP address, browser and device characteristics, operating system, language preferences, referring URLs, pages viewed

Professional or employment-related information, such as employer, company, role, business profile details, and related business contact records

information you include in forms, support requests, or communications with us

to provide, operate, maintain, and secure the Services

to create and manage accounts

to match, organize, cleanse, enrich, verify, merge, or update business contact data and related records

to prevent fraud, abuse, and security incidents

analyzing usage, debugging, troubleshooting, improving performance, and enhancing user experience

Account/business-contact info: 2 years post-relationship

Customer Content: 30 days post-termination, with customer export-notice window before deletion

Website/product usage: 12 months

Security/audit logs: 1 year hot, 2 years cold — extend to 6 years if any HIPAA/PHI-scope customers

Support records: 2 years post-resolution

Billing/tax/accounting: 7 years (US); 10 years for entities/customers under EU VAT jurisdictions (e.g. Germany, Poland)

Marketing/lead data: immediate on opt-out, else 1 year of no engagement

governed by the applicable customer agreement and Data Processing Agreement

To exercise your privacy rights, please contact us at privacy@aurasell.ai

request access to and a copy of your personal data

request correction of inaccurate or incomplete personal data

request deletion of your personal data

request restriction of certain processing

object to certain processing, including processing for direct-marketing purposes

request portability of certain personal data

withdraw consent at any time where processing is based on consent

opt out of certain sales, sharing, targeted advertising, or profiling where applicable

We do not sell personal information for monetary or other valuable consideration, and we do not share personal information for cross-context behavioral advertising as those terms are defined under the CCPA.