ArenaCX privacy & data

For personal information covered by this Policy for which ArenaCX determines the purposes and means of processing, the controller or business responsible for the information is: ArenaCX, Inc.

ArenaCX may collect information such as your first and last name, business email address, telephone number, and similar business contact information.

ArenaCX may collect your company or organization name, job title or professional role, business affiliation, company website, industry, services, business capabilities

pages viewed, navigation paths, calls-to-action selected, form interaction events, outbound links, and similar Site-performance and usage information

Internet Protocol address; (b) browser type; (c) operating system; (d) device type

ArenaCX may collect and retain communications exchanged between authorized Provider users and ArenaCX personnel

ArenaCX may use personal information to respond to questions, contact requests, customer inquiries, provider inquiries, supplier inquiries, and public-sector inquiries

ArenaCX may use personal information to evaluate, establish, administer, and communicate concerning potential or existing customer, provider, supplier, channel, referral, or other business relationships.

Where optional analytics are enabled as described in Section 4, ArenaCX may use Site interaction information to measure Site usage

ArenaCX may process information to detect, investigate, prevent, and respond to fraud, abuse, malicious activity, unauthorized access, cybersecurity threats

ArenaCX currently configures its GA4 property to retain covered user-level and event-level analytics data for fourteen (14) months.

ArenaCX generally retains ordinary AI-assistant conversation history for twelve (12) months after the conversation’s last activity

ArenaCX may retain authenticated communications between Providers and ArenaCX personnel throughout the active Provider relationship and for three (3) years thereafter

The Sites are configured to treat the preference as valid for up to twelve (12) months .

Email: legal@arenacx.com Telephone: (833) 273-6229

You may have the right to confirm whether ArenaCX processes personal information about you and to obtain access to that information.

You may have the right to request correction of inaccurate personal information.

You may have the right to request deletion of certain personal information, subject to applicable exceptions.

You may have the right to receive certain personal information in a portable and, where technically feasible, readily usable format.

Where applicable, you may have the right to opt out of: (a) sale of personal information; (b) sharing for cross-context behavioral advertising; (c) targeted advertising

ArenaCX does not sell personal information for monetary or other valuable consideration and has not sold personal information during the preceding twelve (12) months.