Alli Connect privacy & data

your name, email address, work email address, phone number, city, state, and the approximate location you gave us when you signed up

Messages you send and receive in the app, including their text.

Your wellness check-in answers and the scores calculated from them.

Security and access records, including the email address, network address, and browser or device description associated with an action in the system.

Your answers to the questions we use to match you with a therapist

They are used solely for the purpose of providing general insights and do not compromise individual privacy.

We keep most of the information described in this policy for as long as we operate Alli Connect.

We keep these for at least six years as the audit trail we are required to maintain for handling health information.

A wellness check-in you start but do not submit is held for up to 24 hours and then discarded.

An unfinished therapist-matching session is held for eight hours after your last activity.

We use other companies to deliver parts of Alli Connect: a login provider, a text-message provider, an email provider, a monitoring and logging provider, an analytics provider, and a cloud hosting provider.

When you delete your account, we clear the direct identifiers on your account record

We do not sell, lease, or rent your data to third parties.