Aiera privacy & data

When we collect and use personal data for our own business purposes—such as account management, billing, security, and legal compliance—we act as a data controller (or equivalent under applicable law).

Device information, including IP address, device identifiers, and details about your web browser.

Contact or professional information where your employer provides us with information about you.

We collect voice recordings and audio transcription from Customers through our Services and from vendors, which may capture your personal data processed by those products, including voice recordings, text, names, addresses, or phone numbers.

Analytical information, including details about your interaction with our website, blog, and electronic newsletters.

Business record information, including records of your purchases of products and services.

To provide you with our products and Services, including to take steps to enter a contract for sale or for Services, process payments, fulfill orders, send service communications (including renewal reminders), and conduct general business operations

We use audio recordings and transcripts collected from our Public Events products to make custom modifications and to train our language processing algorithm, which uses Artificial Intelligence, to improve our Services.

To protect and secure our Services, assets, network, and business operations, and to detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.

To send you marketing communications, personalize the advertisements you see on our Services and third-party online properties, and measure the effectiveness of our advertising.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal and regulatory obligations, resolving disputes, and enforcing our agreements.

We may collect, process, and store your information in the United States and other countries.

Any such transfers will comply with safeguards as required by relevant law.

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

You have the right to opt out of our sale of your personal information to third parties.

You have the right to request access to personal information collected about you and information regarding the source of that personal information

You also have the right to request that we delete or correct your personal information, subject to certain exceptions.

Your browser or device may include “Do Not Track” functionality.

Entities to whom we “sell” information are third parties.