1Password privacy & data

1Password processes your information both for our own business purposes (as a “controller”) and in connection with our Services offered to business customers (as a “processor”).

your name, email, address, phone number, preferred contact method, job title, company name, company size

We use a Payment Card Industry (PCI) compliant third-party payment processor, to collect and secure your payment method, payment card details, and billing information

your location, and any images that you may have uploaded as part of your profile

This includes information about your devices, applications, operating systems, cookies, server logs, IP address, location data

pages visited, features used, or time spent in different areas of the product

we collect your contact information, a description or summary of your problem

To provide our Services to you.

To assist and communicate with you.

To market our products and Services.

To operate and improve our Services.

To secure our Services.

To comply with our legal obligations.

We will retain your personal information for as long as necessary to fulfill the purposes set forth in this Privacy Notice, unless a longer retention period is required or permitted by law, or you instruct us to delete your information.

Secure Data is hosted where an Individual or Business customer chooses (currently either in the EU, US, or Canada)

Our customer support and email services are hosted primarily in the United States and Canada.

Adequacy decisions of the European Commission confirming an adequate level of data protection countries outside the European Union.

model clauses issued by the European Commission or the United Kingdom for restricted transfers to third countries

We have updated the references to US Privacy Shield to the “DPF.”

reliance on the service provider's Binding Corporate Rules, as defined by the European Commission

Individuals and Family account owners have the right to instruct us to remove data permanently from our systems and backups.

You can ask us to confirm if we are processing your personal information, provide you with details about our processing

You can update your information within your settings and modify content you have provided from your account.

You may export a copy of your Secure Data from your 1Password account.

Individuals and Family account owners have the right to instruct us to remove data permanently from our systems and backups.

You can object to any processing of your personal information that is done on the basis of our legitimate interests

You can ask us to restrict the processing of your personal information under certain circumstances

You can withdraw your consent where our processing is based on a consent you have previously provided us.

you may lodge a complaint about the collection and use of your personal data with a data protection authority

This may be considered a sale or sharing personal information data under applicable privacy laws. Depending on where you live, you may have the right to opt out of having your information shared for this purpose.