Aircall · Agentic Access

Aircall Agentic Access

x-agentic-access generated

Aircall exposes 35 API operations that an AI agent could call, of which 18 are state-changing ‘acting’ operations. This is a recommended x-agentic-access execution contract — the scope, audience, consequence tier, short-lived token constraints, and escalation each action should carry before it is handed to an autonomous agent.

By consequence: 17 read, 17 write, and 1 physical.

Contracts are classified heuristically from the provider’s OpenAPI and refresh on every APIs.io network build; audience is bound per deployment. The model follows Curity’s Access Intelligence (apidays Munich 2026). Browse every provider’s agent contracts at agentic-access.apis.io.

CommunicationsVoiceCloud PhoneCRMSales

Operations: 35 Acting: 18 Human-in-the-loop: 0 Method: generated

By consequence

read 17 write 17 physical 1

Highest-consequence actions

The physical and safety-critical operations an agent could invoke — the ones that most warrant scoped tokens, tight TTLs, and escalation. Full per-operation contracts are in the source below.

Method	Path	Consequence	Human-in-loop
POST	/calls/{id}/transfer	physical	conditional

Source

Agentic Access

generated: '2026-07-15'
method: generated
source: openapi/aircall-openapi.yml
description: Recommended x-agentic-access execution contracts, classified heuristically from
  the OpenAPI. A governance starting point for exposing this API to AI agents — review and bind
  audience per deployment. See research/curity/agentic-governance/.
summary:
  operations: 35
  by_action_class:
    connected: 17
    acting: 18
  by_consequence:
    read: 17
    write: 17
    physical: 1
  human_in_the_loop_required: 0
operations:
- path: /users
  method: get
  operationId: listUsers
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /users
  method: post
  operationId: createUser
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /users/{id}
  method: get
  operationId: getUser
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /users/{id}
  method: put
  operationId: updateUser
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /users/{id}
  method: delete
  operationId: deleteUser
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /teams
  method: get
  operationId: listTeams
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /teams
  method: post
  operationId: createTeam
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /teams/{id}
  method: get
  operationId: getTeam
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /teams/{id}
  method: delete
  operationId: deleteTeam
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /calls
  method: get
  operationId: listCalls
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /calls/search
  method: get
  operationId: searchCalls
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /calls/{id}
  method: get
  operationId: getCall
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /calls/{id}/transfer
  method: post
  operationId: transferCall
  x-agentic-access:
    action-class: acting
    consequence: physical
    subject: required
    audience: null
    token:
      max-ttl: 300
      exchange: true
      purpose-required: true
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /calls/{id}/comments
  method: post
  operationId: commentCall
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /calls/{id}/tags
  method: post
  operationId: tagCall
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /calls/{id}/archive
  method: put
  operationId: archiveCall
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /numbers
  method: get
  operationId: listNumbers
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /numbers/{id}
  method: get
  operationId: getNumber
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /numbers/{id}
  method: put
  operationId: updateNumber
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /contacts
  method: get
  operationId: listContacts
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /contacts
  method: post
  operationId: createContact
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /contacts/{id}
  method: get
  operationId: getContact
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /contacts/{id}
  method: put
  operationId: updateContact
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /contacts/{id}
  method: delete
  operationId: deleteContact
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /tags
  method: get
  operationId: listTags
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /tags
  method: post
  operationId: createTag
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /tags/{id}
  method: get
  operationId: getTag
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /tags/{id}
  method: put
  operationId: updateTag
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /tags/{id}
  method: delete
  operationId: deleteTag
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /webhooks
  method: get
  operationId: listWebhooks
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /webhooks
  method: post
  operationId: createWebhook
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /webhooks/{id}
  method: get
  operationId: getWebhook
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /webhooks/{id}
  method: delete
  operationId: deleteWebhook
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
    scope:
    - public_api
- path: /calls/{id}/transcription
  method: get
  operationId: getTranscription
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api
- path: /calls/{id}/summary
  method: get
  operationId: getSummary
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
    scope:
    - public_api