Zendesk

Zendesk Tickets API

The Zendesk Tickets API is the primary REST interface for managing support tickets programmatically. It lets you create, read, update, and delete tickets; set core and custom fields (status, priority, type, assignee, requester, organization, tags); and add public or internal comments with file attachments.

GitHub OpenAPI

Documentation

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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/

Specifications

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OpenAPI
https://raw.githubusercontent.com/api-evangelist/zendesk/refs/heads/main/openapi/tickets-openapi-original.yml
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OpenAPI
https://raw.githubusercontent.com/api-evangelist/zendesk/refs/heads/main/openapi/zendesk-support-openapi.yml
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JSON-LD
https://raw.githubusercontent.com/api-evangelist/zendesk/refs/heads/main/json-ld/zendesk-context.jsonld

Schemas & Data

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JSONSchema
https://raw.githubusercontent.com/api-evangelist/zendesk/refs/heads/main/json-schema/zendesk-ticket-schema.json