Zendesk Ticket Forms API

The Zendesk Ticket Forms API lets you programmatically create, read, update, delete, and reorder the ticket forms that shape how tickets are submitted and displayed in Zendesk Support. Each form defines which ticket fields appear and in what order, enabling you to tailor the submission experience for different request types, workflows, or brands. You can control properties such as the forms name and display name, whether its visible to end users, its default status, and its position.