Zendesk Suspended Tickets API

The Zendesk Suspended Tickets API lets you programmatically find and manage inbound emails that Zendesk quarantines as suspended before they become tickets. You can list and inspect these messagesincluding subject, body, sender, recipients, and the machine-readable reason they were suspended (such as spam, auto-reply, bounces, or mail loops)and then either recover them to create normal tickets or permanently delete them, individually or in bulk.