Zendesk Sharing Agreements API

The Zendesk Sharing Agreements API lets you programmatically set up and manage ticketsharing relationships between separate Zendesk accounts so teams can collaborate on the same customer issues across instances. With it, you can create, list, update, and delete sharing agreements; send and respond to invitations; define rules and trust settings that control which tickets can be shared and what data is synchronized; and monitor or revoke agreements as needs change.