Zendesk Incremental API
The Zendesk Incremental API lets you export only the records that have changed since a specific point in time, making it easy to keep external systems in sync without repeatedly pulling full datasets. It supports core objects such as tickets, users, organizations, and ticket events, returning results in chronological order along with a checkpoint (an end_time or a cursor) you store and use on your next request to continue exactly where you left off.