Zendesk Email Notifications API

The Zendesk Email Notifications API (in Zendesk Support) lets admins and developers programmatically inspect the outbound emails Zendesk sendssuch as ticket update notifications. It exposes searchable delivery logs and metadata for each message, including recipient, subject, timestamps, delivery status (for example delivered, deferred, bounced, or complaint) and failure reasons, plus identifiers that help trace which ticket or business rule triggered the email.