Zendesk

Zendesk Custom Status API

The Zendesk Custom Status API lets you programmatically manage the custom ticket statuses your account uses beyond the builtins. With it, you can list and retrieve statuses, create new ones, update labels and descriptions for agents and end users, localize translations, activate or deactivate statuses, and control their display order.

Documentation GitHub OpenAPI

Documentation

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Documentation

https://developer.zendesk.com/api-reference/ticketing/tickets/custom_ticket_statuses/

Specifications

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OpenAPI

https://raw.githubusercontent.com/api-evangelist/zendesk/refs/heads/main/openapi/custom-status-openapi-original.yml