Yotpo Reviews & Ratings API

openapi: 3.0.1
info:
  title: Yotpo API
  description: >-
    Specification of Yotpo's e-commerce retention APIs covering reviews and
    user-generated content, loyalty and referrals, SMS, subscriptions (Core
    API), and email. Reviews/UGC, SMS, Email, and Core API requests are
    authenticated with an app key and an OAuth utoken obtained from the store
    secret; the Loyalty & Referrals API is authenticated with x-guid and
    x-api-key headers.
  termsOfService: https://www.yotpo.com/terms-and-conditions/
  contact:
    name: Yotpo Support
    url: https://support.yotpo.com
  version: '1.0'
servers:
  - url: https://api.yotpo.com
    description: Reviews / UGC, SMS, Email, and Core API
  - url: https://loyalty.yotpo.com/api/v2
    description: Loyalty & Referrals API
tags:
  - name: Authentication
    description: OAuth token exchange for app key + secret.
  - name: Reviews
    description: Reviews and user-generated content.
  - name: Loyalty
    description: Loyalty and referrals customers, orders, and redemptions.
  - name: Subscriptions
    description: Core API store sync and webhook subscriptions.
paths:
  /oauth/token:
    post:
      operationId: createAccessToken
      tags:
        - Authentication
      summary: Generate an OAuth access token (utoken).
      description: >-
        Exchange your app key (store_id) and API secret for a short-lived
        utoken using the OAuth2 client-credentials grant. The utoken is passed
        on subsequent Reviews/UGC, SMS, Email, and Core API requests.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/TokenRequest'
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TokenResponse'
  /v1/apps/{app_key}/reviews:
    get:
      operationId: retrieveAllReviews
      tags:
        - Reviews
      summary: Retrieve all reviews for an app.
      description: >-
        Retrieve reviews for the store identified by app_key. Limited to 5,000
        requests/minute per app key; up to 100 reviews per request (default 10).
      parameters:
        - name: app_key
          in: path
          required: true
          description: The store app key (store_id).
          schema:
            type: string
        - name: utoken
          in: query
          required: true
          description: OAuth access token obtained from /oauth/token.
          schema:
            type: string
        - name: count
          in: query
          required: false
          description: Number of reviews to return per request (max 100).
          schema:
            type: integer
            default: 10
        - name: page
          in: query
          required: false
          schema:
            type: integer
            default: 1
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ReviewsResponse'
  /v1/widget/reviews:
    post:
      operationId: createReview
      tags:
        - Reviews
      summary: Create a review.
      description: >-
        Create a review for a product. This is the asynchronous method and is
        recommended for general use.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateReviewRequest'
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Review'
  /products/{app_key}/{product_id}/bottomline:
    get:
      operationId: getProductBottomLine
      tags:
        - Reviews
      summary: Retrieve product bottom line.
      description: >-
        Retrieve the aggregated average score and total review count for a
        specific product.
      parameters:
        - name: app_key
          in: path
          required: true
          schema:
            type: string
        - name: product_id
          in: path
          required: true
          schema:
            type: string
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BottomLineResponse'
  /core/v3/stores/{store_id}/products:
    get:
      operationId: retrieveProducts
      tags:
        - Subscriptions
      summary: Retrieve products.
      parameters:
        - name: store_id
          in: path
          required: true
          schema:
            type: string
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ProductList'
    post:
      operationId: createProduct
      tags:
        - Subscriptions
      summary: Create a product.
      parameters:
        - name: store_id
          in: path
          required: true
          schema:
            type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Product'
      responses:
        '201':
          description: Created
  /core/v3/stores/{store_id}/orders:
    post:
      operationId: createOrder
      tags:
        - Subscriptions
      summary: Create an order.
      parameters:
        - name: store_id
          in: path
          required: true
          schema:
            type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Order'
      responses:
        '201':
          description: Created
  /core/v3/stores/{store_id}/customers:
    post:
      operationId: createOrUpdateCustomer
      tags:
        - Subscriptions
      summary: Create or update a customer.
      parameters:
        - name: store_id
          in: path
          required: true
          schema:
            type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Customer'
      responses:
        '200':
          description: OK
  /core/v3/stores/{store_id}/webhook_subscriptions:
    get:
      operationId: retrieveWebhookSubscriptions
      tags:
        - Subscriptions
      summary: Retrieve webhook subscriptions.
      parameters:
        - name: store_id
          in: path
          required: true
          schema:
            type: string
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WebhookSubscriptionList'
    post:
      operationId: createWebhookSubscription
      tags:
        - Subscriptions
      summary: Create a webhook subscription.
      parameters:
        - name: store_id
          in: path
          required: true
          schema:
            type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/WebhookSubscription'
      responses:
        '201':
          description: Created
  /customers:
    get:
      operationId: getLoyaltyCustomer
      tags:
        - Loyalty
      summary: Fetch a loyalty customer's details.
      description: >-
        Retrieve a loyalty customer's point balance and details by email.
        Authenticated with x-guid and x-api-key headers.
      servers:
        - url: https://loyalty.yotpo.com/api/v2
      parameters:
        - name: customer_email
          in: query
          required: true
          schema:
            type: string
            format: email
      security:
        - LoyaltyGuid: []
          LoyaltyApiKey: []
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/LoyaltyCustomer'
  /orders:
    post:
      operationId: createLoyaltyOrder
      tags:
        - Loyalty
      summary: Record a loyalty order.
      description: >-
        Record an order made by a customer. Applies the order to all matching
        active campaigns and awards the necessary points and/or discounts.
      servers:
        - url: https://loyalty.yotpo.com/api/v2
      security:
        - LoyaltyGuid: []
          LoyaltyApiKey: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/LoyaltyOrder'
      responses:
        '200':
          description: OK
  /redemptions:
    post:
      operationId: createRedemption
      tags:
        - Loyalty
      summary: Create a redemption.
      description: >-
        Redeem a customer's points for a particular redemption option. Checks
        eligibility and balance, deducts points, generates a coupon code, and
        returns it in the response.
      servers:
        - url: https://loyalty.yotpo.com/api/v2
      security:
        - LoyaltyGuid: []
          LoyaltyApiKey: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/RedemptionRequest'
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/RedemptionResponse'
  /redemption_options:
    get:
      operationId: listRedemptionOptions
      tags:
        - Loyalty
      summary: List redemption options.
      servers:
        - url: https://loyalty.yotpo.com/api/v2
      security:
        - LoyaltyGuid: []
          LoyaltyApiKey: []
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/RedemptionOptionList'
components:
  securitySchemes:
    UToken:
      type: apiKey
      in: query
      name: utoken
      description: OAuth access token obtained from POST /oauth/token.
    LoyaltyGuid:
      type: apiKey
      in: header
      name: x-guid
      description: Loyalty & Referrals account GUID.
    LoyaltyApiKey:
      type: apiKey
      in: header
      name: x-api-key
      description: Loyalty & Referrals API key.
  schemas:
    TokenRequest:
      type: object
      required:
        - client_id
        - client_secret
        - grant_type
      properties:
        client_id:
          type: string
          description: The store app key.
        client_secret:
          type: string
          description: The store API secret.
        grant_type:
          type: string
          example: client_credentials
    TokenResponse:
      type: object
      properties:
        access_token:
          type: string
        token_type:
          type: string
          example: bearer
    ReviewsResponse:
      type: object
      properties:
        status:
          type: object
        response:
          type: object
          properties:
            reviews:
              type: array
              items:
                $ref: '#/components/schemas/Review'
            bottomline:
              $ref: '#/components/schemas/BottomLine'
    Review:
      type: object
      properties:
        id:
          type: integer
        score:
          type: integer
        votes_up:
          type: integer
        votes_down:
          type: integer
        content:
          type: string
        title:
          type: string
        created_at:
          type: string
          format: date-time
        verified_buyer:
          type: boolean
    CreateReviewRequest:
      type: object
      required:
        - appkey
        - product_id
        - email
        - review_content
        - review_score
      properties:
        appkey:
          type: string
        product_id:
          type: string
        domain:
          type: string
        email:
          type: string
          format: email
        display_name:
          type: string
        review_content:
          type: string
        review_title:
          type: string
        review_score:
          type: integer
          minimum: 1
          maximum: 5
    BottomLine:
      type: object
      properties:
        total_review:
          type: integer
        average_score:
          type: number
    BottomLineResponse:
      type: object
      properties:
        response:
          type: object
          properties:
            bottomline:
              $ref: '#/components/schemas/BottomLine'
    Product:
      type: object
      properties:
        external_id:
          type: string
        name:
          type: string
        url:
          type: string
        image_url:
          type: string
        price:
          type: string
    ProductList:
      type: object
      properties:
        products:
          type: array
          items:
            $ref: '#/components/schemas/Product'
    Order:
      type: object
      properties:
        external_id:
          type: string
        total_price:
          type: number
        currency:
          type: string
        customer:
          $ref: '#/components/schemas/Customer'
    Customer:
      type: object
      properties:
        external_id:
          type: string
        email:
          type: string
          format: email
        first_name:
          type: string
        last_name:
          type: string
    WebhookSubscription:
      type: object
      properties:
        target_id:
          type: string
        filter_id:
          type: string
        event_name:
          type: string
    WebhookSubscriptionList:
      type: object
      properties:
        webhook_subscriptions:
          type: array
          items:
            $ref: '#/components/schemas/WebhookSubscription'
    LoyaltyCustomer:
      type: object
      properties:
        email:
          type: string
          format: email
        first_name:
          type: string
        last_name:
          type: string
        points_balance:
          type: integer
        points_earned:
          type: integer
        vip_tier_name:
          type: string
    LoyaltyOrder:
      type: object
      required:
        - customer_email
        - total_amount_cents
      properties:
        customer_email:
          type: string
          format: email
        total_amount_cents:
          type: integer
        currency_code:
          type: string
        order_id:
          type: string
    RedemptionRequest:
      type: object
      required:
        - customer_email
        - redemption_option_id
      properties:
        customer_email:
          type: string
          format: email
        redemption_option_id:
          type: integer
    RedemptionResponse:
      type: object
      properties:
        coupon_code:
          type: string
        points_deducted:
          type: integer
    RedemptionOption:
      type: object
      properties:
        id:
          type: integer
        name:
          type: string
        points_cost:
          type: integer
    RedemptionOptionList:
      type: object
      properties:
        redemption_options:
          type: array
          items:
            $ref: '#/components/schemas/RedemptionOption'