Freshchat

Freshchat REST API

REST API for managing agents, users, conversations, messages, channels, groups, roles, and reports in Freshchat. Each account has a unique base URL of the form https://.freshchat.com/v2/. Authentication uses Bearer API tokens generated by an admin in the Freshchat admin console.

GitHub OpenAPI

Documentation

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Documentation
https://developers.freshchat.com/api/

Specifications

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OpenAPI
https://raw.githubusercontent.com/api-evangelist/freshchat/refs/heads/main/openapi/freshchat-openapi.yml
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AsyncAPI
https://raw.githubusercontent.com/api-evangelist/freshchat/refs/heads/main/openapi/freshchat-asyncapi.yml

Other Resources

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DeveloperPortal
https://developers.freshchat.com
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Web SDK
https://developers.freshchat.com/web-sdk/
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Mobile SDK
https://developers.freshchat.com/mobile-sdk/
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Webhooks
https://crmsupport.freshworks.com/support/solutions/articles/50000004461-freshchat-webhooks-payload-structure-and-authentication
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APIsJSON
https://raw.githubusercontent.com/api-evangelist/freshchat/refs/heads/main/apis.yml

OpenAPI Specification

freshchat-openapi.yml Raw ↑