WorkWave Route Manager - Webhooks
Register and manage the HTTP callback (webhook) URL that receives asynchronous notifications for completed write operations, data changes, and route approvals, with automatic retries on delivery failure.
Register and manage the HTTP callback (webhook) URL that receives asynchronous notifications for completed write operations, data changes, and route approvals, with automatic retries on delivery failure.
openapi: 3.0.1
info:
title: WorkWave Route Manager API
description: >-
The WorkWave Route Manager (WWRM) REST API connects order-management systems
to RouteManager's route planning and optimization engine. It exposes
resources for territories, depots, regions, companies, drivers, vehicles,
orders, optimized routes (Time of Arrival), and GPS tracking. Requests that
add, update, or delete data are asynchronous: they return a requestId
immediately and the final outcome is delivered to a configured webhook
callback URL. Authentication uses an API key (a UUID) passed either as the
`key` query-string parameter or the `X-WorkWave-Key` HTTP header.
termsOfService: https://www.workwave.com/terms-of-service/
contact:
name: WorkWave Support
url: https://www.workwave.com/contact-us/
version: '1.0'
servers:
- url: https://wwrm.workwave.com/api/v1
description: WorkWave Route Manager production API
security:
- ApiKeyHeader: []
- ApiKeyQuery: []
tags:
- name: Callback
description: Manage the webhook callback URL for asynchronous notifications.
- name: Territories
description: List and edit territories and their planning range.
- name: Companies
description: Manage companies.
- name: Depots
description: Manage depots within a territory.
- name: Regions
description: Manage regions within a territory.
- name: Drivers
description: Manage the driver roster within a territory.
- name: Vehicles
description: Manage the vehicle fleet within a territory.
- name: Orders
description: Manage orders within a territory.
- name: Routes
description: Retrieve optimized routes and Time of Arrival data.
- name: GPS
description: Retrieve GPS tracking and location data.
- name: Validation
description: Validate contact emails and phone numbers.
paths:
/callback:
get:
operationId: getCallback
tags:
- Callback
summary: Retrieve the configured callback URL.
responses:
'200':
description: The current callback configuration.
content:
application/json:
schema:
$ref: '#/components/schemas/Callback'
post:
operationId: setCallback
tags:
- Callback
summary: Set or update the callback URL for asynchronous notifications.
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/Callback'
responses:
'200':
description: Callback URL set.
'400':
$ref: '#/components/responses/BadRequest'
delete:
operationId: deleteCallback
tags:
- Callback
summary: Remove the configured callback URL.
responses:
'200':
description: Callback URL removed.
/companies:
get:
operationId: listCompanies
tags:
- Companies
summary: List companies.
responses:
'200':
description: A list of companies.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Company'
post:
operationId: addCompany
tags:
- Companies
summary: Add a company.
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/Company'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
/companies/{companyId}:
parameters:
- $ref: '#/components/parameters/companyId'
put:
operationId: updateCompany
tags:
- Companies
summary: Replace a company.
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/Company'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
delete:
operationId: deleteCompany
tags:
- Companies
summary: Delete a company.
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
/territories:
get:
operationId: listTerritories
tags:
- Territories
summary: List all territories accessible to the API key.
responses:
'200':
description: A list of territories.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Territory'
/territories/{territoryId}:
parameters:
- $ref: '#/components/parameters/territoryId'
put:
operationId: editTerritory
tags:
- Territories
summary: Edit a territory's preferences.
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/Territory'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
/territories/{territoryId}/planningrange:
parameters:
- $ref: '#/components/parameters/territoryId'
put:
operationId: editPlanningRange
tags:
- Territories
summary: Modify the planning range of a territory.
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/PlanningRange'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
/territories/{territoryId}/depots:
parameters:
- $ref: '#/components/parameters/territoryId'
get:
operationId: listDepots
tags:
- Depots
summary: List depots in a territory.
responses:
'200':
description: A list of depots.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Depot'
post:
operationId: addDepots
tags:
- Depots
summary: Add one or more depots.
requestBody:
required: true
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Depot'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
put:
operationId: updateDepots
tags:
- Depots
summary: Update one or more depots.
requestBody:
required: true
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Depot'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
delete:
operationId: deleteDepots
tags:
- Depots
summary: Delete one or more depots.
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
/territories/{territoryId}/regions:
parameters:
- $ref: '#/components/parameters/territoryId'
get:
operationId: listRegions
tags:
- Regions
summary: List regions in a territory.
responses:
'200':
description: A list of regions.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Region'
post:
operationId: addRegions
tags:
- Regions
summary: Add one or more regions.
requestBody:
required: true
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Region'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
put:
operationId: replaceRegions
tags:
- Regions
summary: Replace one or more regions.
requestBody:
required: true
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Region'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
delete:
operationId: deleteRegions
tags:
- Regions
summary: Delete one or more regions.
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
/territories/{territoryId}/drivers:
parameters:
- $ref: '#/components/parameters/territoryId'
get:
operationId: listDrivers
tags:
- Drivers
summary: List drivers in a territory.
responses:
'200':
description: A list of drivers.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Driver'
post:
operationId: addDriver
tags:
- Drivers
summary: Add a driver.
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/Driver'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
put:
operationId: updateDrivers
tags:
- Drivers
summary: Update multiple drivers.
requestBody:
required: true
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Driver'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
/territories/{territoryId}/drivers/{driverId}:
parameters:
- $ref: '#/components/parameters/territoryId'
- $ref: '#/components/parameters/driverId'
put:
operationId: replaceDriver
tags:
- Drivers
summary: Replace a driver.
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/Driver'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
delete:
operationId: deleteDriver
tags:
- Drivers
summary: Delete a driver.
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
/territories/{territoryId}/vehicles:
parameters:
- $ref: '#/components/parameters/territoryId'
get:
operationId: listVehicles
tags:
- Vehicles
summary: List vehicles in a territory.
responses:
'200':
description: A list of vehicles.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Vehicle'
post:
operationId: addVehicles
tags:
- Vehicles
summary: Add one or more vehicles.
requestBody:
required: true
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Vehicle'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
delete:
operationId: deleteVehicles
tags:
- Vehicles
summary: Delete multiple vehicles.
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
/territories/{territoryId}/vehicles/{vehicleId}:
parameters:
- $ref: '#/components/parameters/territoryId'
- $ref: '#/components/parameters/vehicleId'
get:
operationId: getVehicle
tags:
- Vehicles
summary: Get a vehicle's normal-day settings.
responses:
'200':
description: Vehicle settings.
content:
application/json:
schema:
$ref: '#/components/schemas/Vehicle'
post:
operationId: replaceVehicle
tags:
- Vehicles
summary: Replace a vehicle's normal-day settings.
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/Vehicle'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
delete:
operationId: deleteVehicle
tags:
- Vehicles
summary: Delete a single vehicle.
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
/territories/{territoryId}/vehicles/{vehicleId}/{date}:
parameters:
- $ref: '#/components/parameters/territoryId'
- $ref: '#/components/parameters/vehicleId'
- $ref: '#/components/parameters/date'
get:
operationId: getVehicleForDate
tags:
- Vehicles
summary: Get a vehicle's settings for a specific date.
responses:
'200':
description: Vehicle settings for the date.
content:
application/json:
schema:
$ref: '#/components/schemas/Vehicle'
post:
operationId: replaceVehicleForDate
tags:
- Vehicles
summary: Replace a vehicle's settings for a specific date.
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/Vehicle'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
/territories/{territoryId}/vehicles/{date}:
parameters:
- $ref: '#/components/parameters/territoryId'
- $ref: '#/components/parameters/date'
get:
operationId: listVehiclesForDate
tags:
- Vehicles
summary: List all vehicle settings for a specific date.
responses:
'200':
description: Vehicle settings for the date.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Vehicle'
/territories/{territoryId}/orders:
parameters:
- $ref: '#/components/parameters/territoryId'
get:
operationId: listOrders
tags:
- Orders
summary: List orders in a territory.
responses:
'200':
description: A list of orders.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Order'
post:
operationId: addOrders
tags:
- Orders
summary: Add one or more orders.
requestBody:
required: true
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Order'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
put:
operationId: updateOrders
tags:
- Orders
summary: Update one or more orders.
requestBody:
required: true
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Order'
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
delete:
operationId: deleteOrders
tags:
- Orders
summary: Delete one or more orders.
responses:
'200':
$ref: '#/components/responses/AsyncAccepted'
/territories/{territoryId}/toa/routes:
parameters:
- $ref: '#/components/parameters/territoryId'
get:
operationId: listToaRoutes
tags:
- Routes
summary: List optimized routes (Time of Arrival) for a territory.
responses:
'200':
description: A list of optimized routes.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Route'
/territories/{territoryId}/toa/routes/{routeId}:
parameters:
- $ref: '#/components/parameters/territoryId'
- name: routeId
in: path
required: true
description: Route identifier, typically in the form {routeId}-{date}.
schema:
type: string
get:
operationId: getToaRoute
tags:
- Routes
summary: Retrieve a single optimized route with Time of Arrival details.
responses:
'200':
description: The optimized route.
content:
application/json:
schema:
$ref: '#/components/schemas/Route'
'404':
$ref: '#/components/responses/NotFound'
/territories/{territoryId}/approved/routes:
parameters:
- $ref: '#/components/parameters/territoryId'
get:
operationId: listApprovedRoutes
tags:
- Routes
summary: Retrieve approved route plan data for a territory.
responses:
'200':
description: A list of approved routes.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Route'
/territories/{territoryId}/gps:
parameters:
- $ref: '#/components/parameters/territoryId'
get:
operationId: getGpsData
tags:
- GPS
summary: Retrieve GPS tracking and real-time location data for a territory.
responses:
'200':
description: GPS tracking data.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/GpsPosition'
/territories/{territoryId}/validation/contacts:
parameters:
- $ref: '#/components/parameters/territoryId'
post:
operationId: validateContacts
tags:
- Validation
summary: Validate emails and phone numbers.
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/ContactValidationRequest'
responses:
'200':
description: Validation results.
content:
application/json:
schema:
$ref: '#/components/schemas/ContactValidationResult'
components:
securitySchemes:
ApiKeyHeader:
type: apiKey
in: header
name: X-WorkWave-Key
description: API key (UUID) supplied via the X-WorkWave-Key HTTP header.
ApiKeyQuery:
type: apiKey
in: query
name: key
description: API key (UUID) supplied via the `key` query-string parameter. Takes precedence over the header if both are present.
parameters:
territoryId:
name: territoryId
in: path
required: true
description: The territory identifier used by most calls.
schema:
type: string
companyId:
name: companyId
in: path
required: true
schema:
type: string
driverId:
name: driverId
in: path
required: true
schema:
type: string
vehicleId:
name: vehicleId
in: path
required: true
schema:
type: string
date:
name: date
in: path
required: true
description: A calendar date in YYYYMMDD form.
schema:
type: string
responses:
AsyncAccepted:
description: >-
The asynchronous write request was accepted and queued. The response
contains a requestId; the final outcome is delivered to the configured
callback URL.
content:
application/json:
schema:
$ref: '#/components/schemas/AsyncResponse'
BadRequest:
description: The request was malformed.
content:
application/json:
schema:
$ref: '#/components/schemas/Error'
NotFound:
description: The requested resource was not found.
content:
application/json:
schema:
$ref: '#/components/schemas/Error'
schemas:
AsyncResponse:
type: object
description: Acknowledgement of an accepted asynchronous write request.
properties:
status:
type: string
example: OK
requestId:
type: string
description: Identifier used to correlate the eventual callback notification.
Error:
type: object
properties:
status:
type: string
message:
type: string
Callback:
type: object
properties:
url:
type: string
format: uri
description: The HTTPS URL to which asynchronous notifications are POSTed.
Company:
type: object
properties:
id:
type: string
name:
type: string
Territory:
type: object
properties:
id:
type: string
name:
type: string
timeZone:
type: string
PlanningRange:
type: object
properties:
from:
type: string
description: Start date of the planning range (YYYYMMDD).
to:
type: string
description: End date of the planning range (YYYYMMDD).
Depot:
type: object
properties:
id:
type: string
name:
type: string
location:
$ref: '#/components/schemas/Location'
Region:
type: object
properties:
id:
type: string
name:
type: string
color:
type: string
Driver:
type: object
properties:
id:
type: string
name:
type: string
mobileFutureDays:
type: integer
deployment:
type: string
Vehicle:
type: object
properties:
id:
type: string
name:
type: string
departureDepotId:
type: string
arrivalDepotId:
type: string
startTime:
type: integer
description: Earliest start time in seconds from midnight.
endTime:
type: integer
description: Latest end time in seconds from midnight.
Order:
type: object
properties:
id:
type: string
name:
type: string
eligibility:
type: object
description: Constraints on which days/vehicles can serve this order.
forceVehicleId:
type: string
steps:
type: array
items:
$ref: '#/components/schemas/OrderStep'
OrderStep:
type: object
properties:
type:
type: string
enum:
- pickup
- delivery
location:
$ref: '#/components/schemas/Location'
serviceTime:
type: integer
description: Service time in seconds.
timeWindows:
type: array
items:
$ref: '#/components/schemas/TimeWindow'
TimeWindow:
type: object
properties:
startSec:
type: integer
endSec:
type: integer
Location:
type: object
properties:
address:
type: string
latitude:
type: number
format: double
longitude:
type: number
format: double
Route:
type: object
properties:
routeId:
type: string
date:
type: string
vehicleId:
type: string
driverId:
type: string
approved:
type: boolean
steps:
type: array
items:
$ref: '#/components/schemas/RouteStep'
RouteStep:
type: object
properties:
orderId:
type: string
type:
type: string
plannedArrivalSec:
type: integer
description: Planned time of arrival, seconds from midnight.
plannedDepartureSec:
type: integer
location:
$ref: '#/components/schemas/Location'
GpsPosition:
type: object
properties:
driverId:
type: string
vehicleId:
type: string
latitude:
type: number
format: double
longitude:
type: number
format: double
speed:
type: number
format: double
timestamp:
type: string
format: date-time
ContactValidationRequest:
type: object
properties:
emails:
type: array
items:
type: string
phoneNumbers:
type: array
items:
type: string
ContactValidationResult:
type: object
properties:
emails:
type: array
items:
type: object
properties:
value:
type: string
valid:
type: boolean
phoneNumbers:
type: array
items:
type: object
properties:
value:
type: string
valid:
type: boolean